QWhich international safety standards do your products comply with?
Our racking systems strictly follow major international safety codes. We use high-quality Q235B/Q355B steel, and our products comply with RMI (USA), CE/EN15512 (Europe), and ISO9001 certifications. All designs include a 1.5 safety factor to ensure maximum stability under rated loads.
QCan you provide a free warehouse layout design or 3D drawing?
Yes, we have a professional engineering team that offers free 3D layout design services. Simply provide your warehouse dimensions, pallet specs, and storage requirements, and we will deliver an optimized space-utilization plan within 24-48 hours, typically increasing storage capacity by over 60%.
QHow do I determine the exact load capacity needed per level?
The load capacity is calculated as "Total Pallet Weight + Cargo Weight + 10% Safety Buffer." We suggest options based on your needs: Light-duty (100-500kg/level), Medium-duty (500-1000kg/level), or Heavy-duty pallet racking (1000-4000kg/level).
QAre your racking systems compatible with major US or Australian brands?
Yes. For the North American market, we produce standard Teardrop racking that is seamlessly compatible with most major US brands. We also provide compatible solutions for the Australian market that meet local pitch standards for easy expansion of existing systems.
QCan we install the racks ourselves without a professional team?
Yes. We provide a detailed PDF installation manual and step-by-step demonstration videos for every order. Our racking features a boltless/plugin design, so no welding is required. For large-scale projects, our engineers can also provide remote video guidance.
QWhat is the typical lead time for a 40ft container order?
Typically, the lead time for standard products is 15-20 working days. For orders involving complex customization or special colors, the lead time may extend to 25-30 days. We provide real-time updates on production status.